Shipping
We aim to ship all orders received by 3pm Monday to Friday on the same day. The shipping methods used are Royal Mail or UK Mail. Please be aware that some parcels will require a signature on delivery.
Parcels are normally delivered within 2 - 3 working days. We will e mail you if there is a delay.
Shipping prices quoted on the website are for UK only. If you wish to place an order for international shipping then please contact us first to get a shipping quote.
Royal Mail demand that 15 working days have passed since shipment befor they will class a parcel as lost. If your item does not arrive please be aware we may require you to wait the full 15 working days as required by Royal Mail.
Returns
If you are unhappy with your purchase you may return it for a refund within 14 days. You must contact us by completing the returns form on the website within 7 days.
Refunds will exclude shipping costs, if the item is faulty then we will exchange on a like for like basis and refund return shipping costs. If your return is for a refund then we will not be responsible for return shipping costs.
If your original order qualified for free shipping then any refund will exclude the original shipping costs incurred.
Please ensure all parcels are returned by trackable means we can not be held responsible for items lost whilst being returned to us.
Please note, in the interest of hygiene under no circustances do we accept returns on wigs, make up, earrings, false eye lashes and under garments. ( Tights, Pants and Tutu's)
Terms & Conditions
All items are subject to availability. Party World UK can not be held responsible for items out of stock. If the item you have purchased is unavailable you will be e mailed as soon as possible to be made aware. If the item is unavailable your crd will not be charged.
All sizes quoted are those given to us by the manufacturers of the costumes. |
